Greater Vancouver Hyundai car dealer in Richmond, BC
|13171 Smallwood Place (Richmond Auto Mall)|Richmond|BC|V6V 1W8|1-888-908-9033
Reviews
Customer Experience
Excellent Service
Sherry Locken |
January 9th, 2012
I noticed that i didn't have any brake lights. I found out it was the brake relay switch, so I dropped in to see you had one in stock. Well, Robyn was the one who helped me. She looked up my car and told me that I was still under warranty and that it would probably be covered. I thought that I would have to make an appointment and come back another day to get this fixed. But Robyn got my car in straight away and got it fixed.
She is one of the most pleasant service reps i have come across. She put the "S" in service.
I just wanted to let you know you definitely have a keeper there.
sher...
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Customer Experience
Thank you!!
R.D.White |
November 9th, 2011
I bought my Hyundai in for a minor matter and Greg looked after it and completed the paper work (which I expected to do myself). This saved me a good deal of time and effort and I sincerely appreciate his extra efforts. I have already mentioned this matter to friends. Thank you.
R.D.White
Customer Experience
The best service ever
Julianah & Anna Aramil |
November 9th, 2011
Ricky Tai & Sandra Rayson:
My family and I would like to thank your staff for the best service ever. I especially would like to compliment Ricky Tai for being such a wonderful sales and leasing advisor. The most impressive thing about dealing business with Ricky is that he remembered our names even though we have not been in your dealership in almost a year. The best part of our experience at your dealership is how attentive Ricky was to what we needed and wanted. We didn’t feel pressured, we didn’t feel rushed, we felt respected. For these reasons, thank you, Ricky. Lastly, I would al...
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Customer Experience
Service
Shea Miles & Kathy H |
November 9th, 2011
Allen Isidro:
It was a pleasure working with you yesterday. You were a delight. Your friendly, informative, non-pushy manner made us feel like we were being treated fairly. The extra touch of acknowledging Kathy's birthday was quite a surprise and continues to put a smile on our faces even today. That evening we relayed our story to our friends and recommended you and OpenRoad Hyundai to them. Please thank the rest of the staff who we interacted with yesterday. - Shea Miles & Kathy H
Customer Experience
Service Team
Deon S. |
November 9th, 2011
Service Team
Just wanted to drop you a line and say thanks for the service today. Your team was extremely professional and friendly. As a person in the customer service industry, it is nice to be dealing with a place that "gets it". Well done. –
Deon S.
Customer Experience
Thanks
Heather and Terri |
November 9th, 2011
Tina:
Thanks so much for all your help. Especially for going above and beyond to ensure we were approved for financing.
Thanks, Heather and Terri
Customer Experience
Thanks
Marcus Stiller |
November 9th, 2011
We had a shaky start to the issues with my Sante Fe, but after dealing with Greg I am pleased to say that we are more than satisfied with the service we received, Greg is a phenomenal customer service person, it is an absolute pleasure dealing with him, he is extremely knowledgeable, courteous and friendly.
My faith is somewhat restored.
Thank you
Marcus Stiller
Customer Experience
Thank you!!
Darcy H. |
November 9th, 2011
I would like to say “Thank You” for a very enjoyable car purchase experience at your dealership. I was very impressed with the way Chris & Praf conducted themselves. They displayed a great deal of professionalism. Chris & Tina were very helpful and willing to go the extra mile, and that is what I look for when purchasing vehicles, and believe me we have purchased many over the years.
Darcy H.
Customer Experience
Service
Daniel & Kari S. |
November 9th, 2011
After a few hours pursuing the many dealerships having no luck finding a car to our liking, we visited OR Hyundai, to test drive an Elantra. Nav approached us and was very personable and attentive to our needs and concerns. His knowledge of the automobile’s features, and the applicable promotions were impressive. In short, his behavior and expertise were bar none, the best we experienced all day, across many dealerships.. Daniel & Kari S.
Customer Experience
Great Service!
Barry & Noreen B. |
November 9th, 2011
We purchased a Santa Fe from ORHY. We appreciate the fact that Nav Patheja was very knowledgeable about the vehicle. We found him very pleasant and engaging. We would recommend him and OpenRoad to anyone looking for a new Hyundai.
Thank you for the great service!
Barry & Noreen B.
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